Video conferencing was one of the most famous online technologies that witnessed a surge in usage during the epidemic. It is now feasible to do business from anywhere in the globe thanks to video conferencing apps. These applications have become an essential element of a company, demonstrating that they are here to stay, particularly with the advent of the remote worker and teleworking.
Cloud Based Video Conferencing – Full Guide .
In an increasingly digital environment, the appropriate video conferencing tool may provide all you need for effective meetings and events. But which is better(Bluejeans vs Zoom)? Let’s create a detailed analysis of this.
Bluejeans vs Zoom Comparison
Which is superior, Zoom or BlueJeans? When picking the best Communications Software for your company, you must research the features, prices, and other important information about the product and seller. You can compare and contrast Zoom (overall score of 8.9 and user happiness of 99%) with BlueJeans (overall score of 8.1 and user satisfaction of 98%) here.
A strong team is the foundation of any flourishing organization. BlueJeans and Zoom both offer excellent conference call services to assist your team in collaborating and staying on the same page. Both systems provide a wide range of capabilities that are suitable for organizations of all sizes, so the one you select will be determined by the features you want.
You may also look at their distinct features, such as functionality, programs, pricing, and terms and conditions. Similarly, carefully read the conditions for information on hidden expenses like setup fees, separate support plans, upgrade fees, storage fees, and so on.
What Exactly Is BlueJeans?
BlueJeans was launched in 2009 as “BlueJeans Network,” but its official name is now “BlueJeans by Verizon,” following Verizon’s acquisition of the firm in May 2020. BlueJeans is now one of the industry’s leaders in video conferencing, with a long history of industry innovation. Since its inception, the firm has been consistently acknowledged for its achievements in the field of video calling.
BlueJeans offers one of the strongest app interfaces ever! It’s simple, sleek, and easy to use. The welcome page provides access to all of the primary functions, such as arranging, beginning, and joining a video conference. BlueJeans allows you to configure your video call screen to show only the current speaker, show them in a larger window while the rest of the participants are shown in smaller ones, or show everyone in an equally sized window.
Bluejeans is a business-specific scalable video conferencing platform. It allows you to organize live meetings for up to 25 people. Users can join via their PCs, mobile devices (iOS or Android), or conference room systems. Chat chatting and file sharing are options for participants. Meetings can be recorded if not everyone can attend. Its Enterprise video cloud enables you to hold meetings securely from anywhere and at any time.
Everything on the screen is easily accessible, including the icons for muting yourself, disabling your camera, and sharing your device’s screen. Administrators can silence and disconnect other participants. Furthermore, you are not required to download or install the program. Unless you use advanced features, you can accomplish anything through a browser.
BlueJeans is Verizon video conferencing software that provides the following features:
Meetings
A virtual meeting should be as vibrant and participatory as a physical gathering. BlueJeans provides HD material as well as Dolby Voice audio. It allows users to display up to 25 people on-screen at once and includes features such as breakout sessions and collaboration.
Here are several features that you should not miss.
- Dolby Voice + HD Video – Cutting-edge technology that assures exceptional audio and video quality while reducing background noise and distracting elements.
- Enhanced Gallery View – A 55-grid pattern view suitable for big gatherings of up to 25 people. The active speaker is shown with a green outline.
- Breakout Sessions – The ability to divide meetings into different groups and shift participants between sessions. It is useful for facilitating interactive talks.
- Work Meetings – A productivity tool that includes a calendar for scheduling team meetings, a note-taking option where everyone may contribute ideas, assign tasks, record to-dos, and so on. Automatic closed captioning and screen readers for people with visual and hearing impairments.
- Virtual Backdrops – To reduce distractions, you can blur the existing background or insert an enhanced one.
- Interactive collaboration tools – Screen sharing, digital whiteboards, and annotation tools for brainstorming sessions or project planning are examples of interactive collaboration tools.
- Secure and Encrypted Meetings – End-to-end encryption using AES-256 GCM ensures the security of every chat and conference.
- Join Using Any Device – Meetings are available from laptops, desktop computers, cellphones, and tablets, providing a consistent experience across all devices.
Rooms
Rooms enable you to mix virtual features with real technology to transform your workplace meeting rooms into modern venues that seamlessly integrate physical and virtual participants. These are essentially hybrid events with both online and offline participants.
- Digital workstations- BlueJeans can transform traditional meeting rooms into digital workstations when connected with the appropriate technology.
- Advanced Join Functionality – With one-touch participant joins and user-centric controls, you can reduce friction for the best results.
- Flexible Adaptations: BlueJeans Rooms adapts to any room size to provide the greatest meeting experience possible.
- Command Center: Meeting management solution that oversees all meetings and eliminates potential interferences. Excellent for tracking room preparedness and availability.
Events
BlueJeans Virtual Events are online webinars, lectures, and town halls. They may be broadcast to audiences all over the world and include interactive elements to provide a more dynamic experience. While meetings are built for small groups and collaborations, events often draw a bigger audience, and while there are some dynamic features, they are more about transmitting information than collaborative work.
- Large-Scale Events – Designed to hold webinars and town hall meetings for up to 150 presenters and 55,000 attendees. Also accessible for broadcast to millions of Facebook Live users;
- Engagement Options – To keep audiences interested, interactive features such as polling, hand raising, Q&A, and even chat are available.
- Cloud recording – It enables you to save entire events for sharing and future presentations.
What exactly is Zoom?
Zoom, which was created in 2001, is a little younger than BlueJeans but far more popular.
Zoom’s name holds a lot of weight in the market; its market valuation surpassed ExxonMobil, the largest oil and gas corporation in the United States, in 2020. The service connects organizations with employees and clients in a seamless environment, making voice, video, and material sharing simple and dependable.
Zoom’s UI is very similar to BlueJeans’, except for several additional capabilities on the main screen. That seems counter-intuitive to us, as a busy dashboard confuses the user and overwhelms the human sight. Otherwise, the experience has been positive. Everyone may change their settings to enable information regarding call quality to be displayed on their screen. In this manner, you’ll be able to see whether someone is experiencing lagging or call failure.
Another amazing feature of Zoom in terms of usability is the use of shortcut keys. Everything is controlled by your keyboard (only laptop and desktop). Even if it takes some time to get used to dedicated hotkeys, locking a meeting, accessing the chat, and sharing the screen has never been easier.
Zoom has many of the same features as BlueJeans and offers the following virtual services:
Meetings
Meetings are collaborative and may accommodate up to 50 individuals, including the meeting’s host. Record the stream, make use of the built-in collaboration tools, and provide dynamic features such as polls and video sharing to your attendees. Smaller groups can also break off in breakout meeting rooms.
Here are several features that you should not miss.
- HD Video and Audio – Support for up to 1000 meeting participants, 49 of whom can be visible on the screen at any given time;
- Built-in Collaboration Tools – Some of the features that make Zoom appealing include screen sharing, hand raising, polling, music sharing, responses, and video recording.
- Streamlined Calendaring – Meetings may be scheduled straight from your preferred calendars, such as Gmail or Outlook.
- Team Conversation – Send and receive written messages, exchange files, and browse chat history going back up to ten years.
Chat
Zoom Chat allows team members to communicate via voice, video, and chat. It may be used on desktop and mobile devices, and channels can be one-on-one or include several persons and groups.
- Intelligent Call Routing & Auto Attendants – Connect calls swiftly and effectively using the system and human call routing to ensure you never miss one;
- Voicemail & Call Recording – Access your missed calls on any device in transcribed form;
- Global Coverage – Local phone numbers are accessible all around the world.
Rooms
Zoom Rooms works with current Cisco, Lifesize, and other SIP or H.323 video conferencing systems, allowing you to join Zoom Meetings using your existing gear.
- Focus on Usability – Smooth transitions between devices, wireless content sharing, one-touch joins, and solid security for uninterrupted meetings
- Interactive whiteboarding – View and annotate over shared material or blank whiteboards using interactive whiteboarding.
- Room Size Optimization – When combined with the appropriate technology, Zoom makes scaling video to any type of room a breeze (boardroom, lounge area, classroom, or theater).
Webinars
Webinars draw larger numbers and need less teamwork, although they can still include some dynamic features. Zoom, like BlueJeans, provides a webinar solution.
- Live Virtual Events – Host up to 50,000 attendees in an event with up to 100 panelists.
- Increased Engagement – Provide guests with voice and video capabilities.
- Reporting and Analytics – Gain useful information on participants, Q&A, polls, and engagement.
- Live Streaming – Stream events to huge audiences via Facebook Live or YouTube Live, or connect to another service through API.
Meetings Features: BlueJeans Vs Zoom
- BlueJeans
One of the main functions of BlueJeans is one-click scheduling. You may use this to add a meeting or seminar to your Google or Outlook calendars. Participants will be able to attend the meeting without the need to provide session IDs, passwords, or other identifiers. They just click on a link. Meetings may also be connected with applications such as Skype and Slack, making it simple to exchange documents and videos with the push of a button.
Smart meeting minutes are a very valuable feature. You may automatically capture key events, annotate them, and share them in a private Slack channel, all while assigning particular duties to participants. Perhaps more important than the functionality is the call and video quality. The program employs Dolby Voice, which guarantees that the streaming audio is clearer. However, there have been reports of latency, and it can be distracting to see an attendee’s mouth move before hearing the voice.
The same as its webinar service, a meeting may accommodate up to 100 virtual guests. If you need to host a larger event, Events can accommodate up to 5,000 attendees. You can extend your meeting limits by speaking with BlueJeans.
- Zoom
One of the factors contributing to Zoom’s popularity in 2022 was its dependability. Meetings seldom drop and generally have no discernible delay or lag. The program can even be used with a slow Internet connection. It isn’t ideal, though, because it lacks the option to add meeting details to invites. It also lacks toll-free numbers for customers in the United Kingdom and the United States to phone into meetings.
Attendees do not require a Zoom account to participate in a meeting, but hosts must. When you join, you will be given an ID that will allow you to access a persistent meeting room. Even if everyone leaves the conference, the virtual room will stay accessible for you to check back in later. If you have weekly team meetings, you may utilize the same URL each week to ensure that some of your participants do not miss out. If necessary, you may always schedule a new meeting with a new connection.
Participants can join a meeting by mobile or computer. There are toll-free lines in certain locations and toll numbers in other nations for users who do not have Internet access. Some meetings can also be joined utilizing Skype for Business. A meeting, like BlueJeans, may accommodate 100 individuals, and you can observe 49 other people in gallery mode during the call. Calls are free, however, they are terminated after 40 minutes if you are part of a group call.
Verdict: Zoom is simple to use, has minimal to no discernible latency, and provides useful permanent meeting IDs.
Collaboration Tools: BlueJeans Vs Zoom
- BlueJeans
Collaborative virtual meetings are the most productive. They enable conference attendees to exchange work and collaborate toward a common objective. Users can share their desktop or another screen with all guests by using screen sharing. If you’re referring to a specific document, open it and go through the parts. This allows you, as the host, to travel around the page and annotate it using applications such as Word or BlueJeans’ whitepaper feature.
If you want more cooperation, you will need to use Google Docs or equivalent cloud-based applications. Real-time video sharing is another collaborative capability of the BlueJeans program. You or any other attendee can upload and share a video.
All participants see the video at the same time, allowing for live conversation, while the uploader keeps control over the video, including the option to play, pause, and otherwise manipulate it. When a video is playing, the host and all participants’ audio is muted. When the video is paused or stopped, the audio is restored.
Video uploads are restricted to 50GB. BlueJeans argues that there is a soft restriction and that if you need to upload greater video files, you should contact them. For considerably bigger files, you may have to pay an extra cost.
- Zoom
Zoom was, notably, the first video conferencing suite that allowed users to share video files with native audio. Otherwise, attendees would be unable to hear what was going on unless the audio clip was played separately. While BlueJeans and other providers may now offer pass-through audio, this wasn’t always the case. You may also share both your desktop and mobile screens, including any apps. Whether you’re working on an app or need to offer information to other guests from an app on your phone, this is a time-saving tool that eliminates the need to screenshot and share anything.
In Zoom, screen sharing may be as collaborative as you like. You may allow other users to co-annotate your screen once you’ve shared it. You may even delegate screen control to another person. If you need to discover information or demonstrate a feature but don’t know how to have someone else do it for you without their needing to be in the same room. Highlighters, pens, arrows, and lines are among the annotation tools available.
The hand-raising capability is another feature available with Zoom. This is handy for everyone except the host while a meeting is muted. By putting their virtual hand up, attendees can signal that they have something to say. The host is alerted and has the option of allowing the visitor to speak, accept a message, or communicate in another way.
Verdict: Zoom’s remote control and annotation tools are more advanced than BlueJeans’, and it wins this round for the video conferencing app.
Access And Platforms: BlueJeans Vs Zoom
- BlueJeans
BlueJeans does provide access through a mobile app, browser app, or pc download. Annotation, breakout rooms, and meeting highlights are only available through the desktop app.
- Zoom
Similarly, the Zoom desktop software is the preferred client.
It allows for the creation of surveys, breakout rooms, as well as live streaming meetings and webinars.
Verdict: Both providers gain from using their desktop software, but both also have a mobile app, so this is a tie.
Tools and Apps: BlueJeans Vs Zoom
BlueJeans
BlueJeans provides several options that enrich and enhance the online conference experience, in addition to screen sharing and video sharing.
Some of these tools are
- Whiteboarding
For decades, the whiteboard has been the focal point of the conference room and classroom. It enables the insertion and deletion of concepts. It may be used to display information as well as host thoughts from groups of individuals, making it a powerful collaborative tool.
BlueJeans’ digital counterpart provides comparable functions. The host may create their whiteboard and choose whether to allow or disallow annotation and cooperation from others. If necessary, the whiteboard material may be saved and shared with other groups later.
- Private Chat
A private chat allows members to discuss information without disrupting the conference. These vary from breakaway rooms, which are just smaller conference rooms with smaller groups of people.
- Meeting Recording
When you record a meeting, you may share it with guests who were unable to attend. It also implies that you may capture dynamic and interactive components of a meeting as well as acquire and share information.
- Automatic Transcription
BlueJeans can instantly transcribe your conference to text and communicate information on the screen using speech-to-text software. Some participants like to read while they listen.
By providing a record of the meeting, all of your attendees may look through what was said to discover discussion points and clarify meeting minutes.
Zoom provides several extra features that can improve the software and conference experience. It supports whiteboarding, automated transcribing, and group and private conversations, similar to BlueJeans.
Other characteristics include
- Virtual Backdrops
There are several reasons why you may wish to employ virtual backdrops. Choose from a variety of photos if you’re a teacher and don’t want your kids to look into your house, or if you just want to guarantee that your guests’ emphasis is on the meeting rather than your background.
Other filters are available. They are simple to apply and delete, however, there have been reports of hosts being unable to remove filters once they have been installed, so it may be worthwhile to play with the controls before heading into the meeting.
- Polls
Polls are a quick and simple technique to gauge public opinion. They allow you to find out what your guests think about a specific issue or obtain their response to a question without having to disrupt the meeting with discussion and argument.
Your guests may monitor the results as they come in, and the data obtained can be used for several different purposes.
- Translate It
Zoom has a translation function that will automatically translate text. Turn on automated transcription before having Zoom translate it from one language to another.
- Scheduled Recurring Meetings
You may arrange regular meetings in addition to creating a meeting room with a persistent room ID. Set up an hour each week for a team catch-up, or provide all team members with two-hour training programs. Whatever the cause, you may create a recurring meeting and event schedule it straight in Google Calendar.
Verdict: Although BlueJeans has several great applications and features, Zoom wins this one because of its extensive tool set, some of which are more useful for personal meetings than corporate ones, but still useful.
Reports: BlueJeans Vs Zoom
BlueJeans
The service’s management platform for meeting hosts is the BlueJeans Command Center. Meeting performance statistics reveal the number of participants that logged in, how many you lost throughout the meeting, and even the device they used to access the meeting. This data can assist you in determining the best format for future events. If the bulk of your guests are on mobile or phoning using only audio, it may be beneficial to offer video snippets before or after the meeting and limit the audio conversation to just audio.
The ROI Calculator located at the bottom of the dashboard is a useful tool. It calculates how much money you’ve saved on travel expenditures by holding meetings online using geographical location and other criteria. It even shows the overall amount of emissions avoided as a consequence. This type of data is important for determining if virtual meetings can replace physical meetings.
Zoom
Zoom’s service also has a Reports section. You may examine meeting statistics from the previous 12 months. Zoom Reports provides statistics such as information of meetings you have chaired, people who have attended, and copies of meeting minutes. You may look for poll results from a specific meeting, and you can also go through all material for the questionnaire and other completed data.
The accessible reports are controlled by the type of account you have, thus you won’t be able to see Webinar reports unless you have a Webinar account.
Verdict
Despite the fact that Zoom provides rudimentary reports and statistics, BlueJeans’ business credentials show through with substantial reporting. The ROI calculator is a gimmick, but there is little doubt that BlueJeans provides more insightful and detailed information.
Customer Service: BlueJeans Vs Zoom
BlueJeans
The BlueJeans Network was launched in 2009, but Verizon purchased it in May 2020. BlueJeans appears to be controlled by a large corporation such as Verizon, and its website and other publications suggest that the firm is pursuing equally high-value and critical enterprise clients. The firm provides email assistance and a help desk, as well as phone support, 24/7 live agents, and a chat option.
They also provide a wealth of video lessons and training papers to assist you in getting started with the program and hosting your first video conference or collaborative meeting.
Zoom
While BlueJeans seems more enterprise-like, Zoom has elements that feel more like a personal messenger. In addition to features such as chat face filters, the whole mood of the website conveys the same message. Having said that, Zoom has a very solid reputation for providing high-quality customer service, but it has been plagued by issues since the beginning of 2020, when more and more individuals were compelled to work from home due to the COVID pandemic.
The majority of these issues have been connected to security, which is an essential concern, and the firm has done a good job of responding fast. The most concern arose at the start of the shutdown when the firm’s privacy standards were severely investigated since they allegedly permitted the corporation to do anything it wanted with customer data. They have since revised their policies to make them more resilient.
Security experts also criticized the company’s deceptive encryption practices. Finally, open Zoom sessions could be bombed by external users, which meant that anybody may attend an open meeting. Zoom has suffered as a result of its unexpected success, but to their credit, they have responded favorably to the majority of events. They also provide excellent customer service.
Verdict: This one goes to Zoom. The software is not flawless, and it has suffered as a result of its sudden and dramatic climb to the forefront during the COVID lockdown, but it has largely addressed every security and privacy concern highlighted while continuing to support its consumers.
Pricing: BlueJeans Vs Zoom
BlueJeans
BlueJeans does provide a free trial of their commercial service, but not a free account. It also provides separate memberships depending on whether you want a Meetings, Events, or Gateway account, which can be confusing and result in you spending a lot if you want numerous services.
Meetings: The Meetings service is available in three priced tiers:
- BlueJeans Standard – $12.49 per host per month ($9.99 per host per month every year).
- BlueJeans Pro – $17.49 host/month ($19.99 host/month on an annual subscription) allows you to host up to 50 people and record sessions lasting up to 5 hours. This upgrade covers hosting up to 75 people and recording up to 25 hours of meetings.
- BlueJeans Enterprise – contact their sales team for a pricing quotation. You may host up to 100 people and get limitless meeting records.
Events: This product is available in two priced plans:
- BlueJeans Video Webinars – $99/month (100 participants), $379/month (200 participants), and $599/month (500 participants) when invoiced annually;
- Large-Scale Video Events – The pricing of this plan is determined by the size of your targeted audience, which may be as large as 50,000 view-only participants.
Teams’ Gateway: This is an option on two priced plans:
You may even link your current conference rooms to Microsoft Teams Meetings using BlueJeans.
- Per Room Plan – $113.85 per room per month ($99.99 per room per month on an annual plan). Available for up to 19 rooms.
- Large Scale Deployment Plan – if you require more than 19 rooms, contact BlueJeans’ sales team for a price quotation.
BlueJeans provides a seven-day free trial of the BlueJeans Enterprise plan and a fourteen-day free trial of BlueJeans Events.
Zoom
Zoom provides a free trial period for its premium services. It also provides a free account that allows you to conduct a basic meeting for up to 50 people.
Meetings: There are four paid options available here:
- Free Basic – Host up to 100 people for 40-minute group meetings;
- Pro – $14.99/month/license ($149.90/year/license). Host up to 100 attendees for up to 30 hours of group sessions;
- Businesses – $19.99/month/license ($199.90/year/license) for businesses.
- Enterprise – $19.99/month/license ($240/year/license) for up to 300 participants. You can accommodate up to 500 people.
Rooms: Anyone may test Zoom Rooms for free for 30 days. After that, the service costs $40 per month per room ($499 per year per room).
Phone: Zoom Phone is available in three different priced plans:
- The United States and Canada Metered – $10/month per user
- US & Canada Unlimited – $15/month per user
- Pro Global Select – $20/month per user
Verdict: Zoom’s lowest offering is more expensive than BlueJeans’, but its free service will suffice for many customers, and its packages include more features than its competitors.
Similarities and Differences: BlueJeans Vs Zoom
Similarities
- BlueJeans and Zoom are video conferencing and webinar platforms, respectively.
- Both include features such as breakout rooms, whiteboards, and co-annotation.
- BlueJeans and Zoom both provide web, desktop, and mobile clients.
- Both Zoom and BlueJeans provide meeting reports. Both provide free trials of paying accounts.
Differences
- BlueJeans does not have a free account, but Zoom does.
- Zoom offers additional backdrop and filter options.
- BlueJeans provides enhanced security features.
Pros and Cons: BlueJeans Vs Zoom
BlueJeans Advantages
- Accessible via mobile phones, desktop computers, or any phone
- Breakout rooms might help you focus your efforts.
- The reports are fantastic.
BlueJeans Drawbacks
- Some users have observed delays.
- Individuals can unmute their mics.
Zoom Pros
- Have a free version.
- Accounts are available for free.
- A variety of virtual backdrops and filters are available.
- There has been little to no delay noted.
Zoom Drawbacks
- Previous worries about security and privacy
- There are no toll-free numbers for the United Kingdom or the United States.
- Costly for big groups
What to consider while selecting a video conferencing software tool
Security should be the top consideration when selecting a video conferencing software. Bluejeans and Zoom have you covered because they both employ standards-based encryption by default, with optional end-to-end encryption.
However, in terms of user involvement and flexible file sharing, Bluejeans and Zoom vary. Zoom allows for various ways of engagement and quick file exchange. Bluejeans, on the other hand, are more suited to classic presentations and plain audio-visual conferencing without frills.
Final Thoughts on Zoom vs. BlueJeans
As more of us work from home, video conferencing and virtual meetings are becoming more popular than ever. Zoom is the most popular and well-known tool for facilitating such acts, and it offers more functionality than BlueJeans, as well as access to a free, if restricted, membership.
BlueJeans is a respectable competitor. It is oriented primarily toward enterprise and large company users, and it produces higher-quality reports than Zoom.
